Our Store Policies
We founded The DeServed Co. with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
Our Shipping Policy
How We Do It
At The DeServed Co., we offer a simple and secure shopping experience. Our clothing is drop shipped directly from our manufacturer to ensure that you receive your items as quickly as possible. Your personal data is safe with us – we never share it with third parties outside of the manufacturer for shipping purposes only. Simply place your order through our store page and pay with our secure Wix processor. We take care of the rest, and you can track your shipment all the way to your doorstep. Our shipping policy has been designed with your convenience and security in mind, so you can shop with confidence. Sit back and relax as your order makes its way to your doorstep in a timely manner. Thank you for choosing The DeServed Co. for all your clothing needs!
Our Return Policy
Everything You Need to Know
We want you to be completely satisfied with your purchase. The Deserved Co. offers a 14-day return policy at full refund, and 50% refund up to 30-days, directed through our contact us forms to ensure the quickest and most efficient return and reimbursement or exchange of your product. The DeServed Co. is not directly liable for returns past 30 days, however, please contact us before 30-days and we will be available to assist in directing you how do to so. Please note that certain items may not be eligible for return. If you have any questions or concerns, please do not hesitate reach out to us.
Warranty Information
The Information You Need to Know
The DeServed Co. offers a limited warranty on all products purchased through our store. For more information, please refer to the link below. Our customer service team is also available to answer any questions you may have about warranties. All products purchased from The DeServed Co. are manufactured through a third party direct print/ship company, Modalyst, provided by wix.com. Thank you for choosing The DeServed Co. and supporting our small business!
Privacy at The DeServed Co.
All about Information Security
At The DeServed Co., we take your privacy seriously. We do not collect or store any personal information, and we do not sell or share emails with any third-parties. We will only store emails for the purpose of sending out coupons, birthday rewards, or responding to any direct communication. Payment information is never stored on our servers, and all payments are securely processed through the Wix.com's trusted system. We take all reasonable measures to ensure your shopping experience is safe and secure. Once again, thank you for shopping with The DeServed Co.! Please don't hesitate to reach out with any questions, comments, or concerns.